Wednesday, May 27, 2009

TATA's Goodwill: Will it ever end?

Yesterday I went to get the Music system of my Indica Vista replaced. It was factory fitted and had some snag. I've had a hard time getting them to acknowledge the fault at first and then getting it fixed.

There were so many other people waiting at the workshop reception with problems. But all they were complaining was about the Dealer - " TATA ka naam kharaab kar diya hai" etc.

They weren't exactly unhappy with TATA MOTORS but the dealer in spite of inferior products. I have had similar troubles with TATA Indicom BRoadband Connections in the past.

But I'm still a TATA loyalist. So are millions of their aggrieved consumers.

IS IT THEIR SENSE OF NATIONALITY OR TATA's PATRIOTISM, OR WHAT?

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